Refund policy

🔄 Return & Refund Policy

Last updated: [02.07.2026]

At Bright Smile since 2024, we want you to love your purchase. If something isn’t quite right, we’re here to help.

✅ Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused, unworn, and in original packaging
• The product must be in the same condition as received

To start a return, please contact us at:

📧 [tiszingern@gmail.com]

Include your order number and reason for return, and we’ll guide you through the process.

💰 Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

If approved:

Your refund will be issued to your original payment method

Please allow 5–10 business days for the refund to appear, depending on your bank or card provider

🚫 Non-Returnable Items

The following items are not eligible for return:

• Items showing signs of use or damage caused by the customer
• Items returned without original packaging

📦 Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or defective
• Shipping fees are non-refundable
• If your item arrived damaged or defective, please contact us within 7 days of delivery, including photos, and we’ll make it right.

💌 Need Help?

Our support team is always happy to help.

📧 tiszingern@gmail.com